Tims Rewards – TimShop Offer Terms and Conditions
Effective Date: September 5, 2023
Date Last Revised: September 5, 2023
PLEASE READ CAREFULLY. IF YOU DO NOT ACCEPT AND AGREE TO BE LEGALLY BOUND BY AND COMPLY WITH THESE TERMS, YOU ARE NOT PERMITTED TO PARTICIPATE IN THE OFFER.
1. Offer Terms
These terms and conditions (the “TimShop Offer Terms”) govern the following offer available for participation by eligible Tims Rewards Program (“Tims Rewards”) participants (the “TimShop Offer”). These TimShop Offer Terms are a binding legal contract between you and The TDL Group Corp., including without limitation the TIM HORTONS® brand (collectively, “TDL”).
In addition to these TimShop Offer Terms, your participation in this TimShop Offer is subject to: (i) the current terms and conditions that apply to Tims Rewards available at https://www.timhortons.ca/terms-conditions-rewards (the “Tims Rewards Terms”) and all applicable Additional Terms (as such term is defined within the Tims Rewards Terms).
These TimShop Offer Terms are Specific Offer Terms, as defined in the Tims Rewards Terms, that apply to the TimShop Offer. This TimShop Offer is a Points Offer, as defined in the Tims Rewards Terms.
In the event of any conflict or any inconsistency between (i) any provision of these TimShop Offer Terms and the Tims Rewards Terms, and/or the Additional Terms (as defined within the Tims Rewards Terms, these TimShop Offer Terms shall prevail, unless TDL (defined above) communicates otherwise (for example, by sending a message to the email address (or other contact information we have for you at our discretion) associated with your Tims Rewards account) with an explicit reference to the provisions that are in conflict or inconsistent and its decision regarding resolving such conflict or inconsistency, and such determination is final and binding on you. In the event of any discrepancy or inconsistency between the English TimShop Offer Terms and disclosures or other statements contained in any TimShop Offer- or TimShop Offer-related materials, including, but not limited to: the Tim Hortons website, app, or the French version of these TimShop Offer Terms, and/or point of sale, television, print or online advertising; the terms and conditions of the English TimShop Offer Terms shall prevail, govern and control to the fullest extent permitted by law.
To participate in the TimShop Offer, you must: (i) be a resident of Canada; (ii) have reached the legal age of majority in your province or territory of residence; and (iii) have a Tims Rewards account (a “Tims Rewards Account”) as a Registered Participant (as defined in the Tims Rewards Terms).
3. Points Offer
The TimShop Offer starts on the Effective Date set out above and shall automatically renew every three (3) month period following the Effective Date (each such three (3) month period shall be a “Renewal Offer Period”), unless terminated by TDL in its sole and absolute discretion at any time, in which case the TimShop Offer shall terminate on the last date of the then current Renewal Offer Period (the “Offer Period”).
During the Offer Period, if you: (i) are eligible to participate in the TimShop Offer, and (ii) you complete a purchase transaction on https://www.timshop.timhortons.ca that is equal to or greater than $0.10 CAD (excluding applicable taxes, fees and any Excluded Items (defined below) and after any applicable Rewards or other discounts are applied) you will be credited with having completed an eligible transaction credited with having completed a TimShop Offer eligible transaction (an “Eligible Transaction”).
Certain transactions do not qualify in the TimShop Offer (each, an “Excluded Transaction”) and for certainty, do not qualify as (or as part of, as applicable) an Eligible Transaction. Excluded Transactions are described within Schedule A of these TimShop Offer Terms below.
Without limiting any of the foregoing, if you return an Eligible Transaction and a refund is issued to you, your Tims Rewards Account balance will be reduced by the number of Offer Points earned for that Eligible Transaction (determined at TDL’s sole and absolute discretion) and, as applicable, your Tims Rewards Account Points balance may become negative.
Upon completing an Eligible Transaction in accordance with these TimShop Offer Terms (as determined by TDL, in its sole and absolute discretion), you will be eligible to receive one (1) Offer Point (as such term is defined within the Tims Rewards Terms) for every $0.10 CAD paid (excluding applicable taxes, fees and any Excluded Items and after any applicable Rewards or other discounts are applied) in connection with the Eligible Purchase Transaction. Standard rounding applies if your amount paid includes a decimal – Offer Points earned will be based on the amount paid and decimal rounded down to the nearest tenth if the decimal is between 0.01-0.04, or rounded up to the nearest tenth if the decimal is between 0.05-0.09. For example, if you spend $2.85, you will earn 29 Offer Points. If you spend $2.43, you will earn 24 Offer Points. Such Offer Point(s), upon receipt in your Tims Rewards Account, shall be subject to all terms and conditions applicable to Offer Points (as such term is defined within the Tims Rewards Terms) set out within the Tims Rewards Terms, including without limitation, the procedures applicable to redeeming Offer Points in accordance with the applicable redemption levels, redemption transaction requirements and the Redemption Value Cap (as defined within the Tims Rewards Terms).
Offer Point(s) received in connection with an Eligible Transaction will be automatically applied to your Tims Rewards Account within approximately two (2) business days of completing the Eligible Transaction.
This TimShop Offer may be combined with other Tims Rewards Personalized Offers and Rewards (as defined in the Tims Rewards Terms), unless stated within the Specific Offer Terms of such other applicable Personalized Offers and Rewards that combining with this TimShop Offer is not permitted.
Without limiting any of the foregoing and for greater certainty, the ability to earn, redeem and/or otherwise use Offer Point(s) as set out herein is subject to your compliance with these TimShop Offer Terms, the Tims Rewards Terms and all applicable Additional Terms (as such term is defined within the Tims Rewards Terms.
To the fullest extent permitted by applicable law, in our sole discretion, we may restrict, suspend, or terminate your access to and participation in this TimShop Offer, in whole or in part, with or without prior notice. To the fullest extent permitted by applicable law, we may also suspend, amend or terminate the TimShop Offer, in whole or in part, with or without prior notice.
TDL and Program Parties (as defined Tims Rewards Terms) are not responsible for any error in copy or images relating to this TimShop Offer or any other products or offers offered in connection with Tims Rewards or Tims Financial Services. Errors will be corrected when discovered and TDL reserves the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted).
Any provision of these TimShop Offer Terms which expressly or by its nature survives termination or expiration, or which contemplates performance or observance subsequent to termination or expiration of these TimShop Offer Terms, will survive expiration or termination of these TimShop Offer Terms for any reason. TDL also reserves the right to seek all remedies available at law and in equity for violations of these TimShop Offer Terms.
6. Contact Information
Please direct any questions, complaints, or comments related to this TimShop Offer to:
The TDL Group Corp.
130 King St. W, Suite 300
ON M5X 1E1
Schedule A – Excluded Transactions
Refunds; reimbursements; charges; shipping fees; delivery fees; reversal fees; transactions for products and/or services that are prohibited from earning loyalty program points, and/or at a merchant that sells such products and/or services; Donation(s) or Donation Product(s) (as defined in the Tims Rewards Terms); all as TDL may determine in its sole and absolute discretion from time to time and/or as may be prohibited by law.